Privacy Policy at Dreams Luxury Hair Lounge

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Last updated: August 6, 2025

At Dreams Luxury Hair Lounge, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or book an appointment with us.

We collect personal information directly from you when you:

• Book an appointment
• Contact us via our website or email
• Subscribe to our mailing list
• Enter a promotion or giveaway

This may include:

• Name
• Phone number
• Email address
• Credit card information
• Appointment history
• IP address or browser/device info (via cookies)

We collect your information to:

• Confirm and manage appointments
• Send reminders and updates
• Charge no-show or late cancellation fees (as per our booking policy)
• Improve our services and website
• Communicate with you regarding promotions, offers, or updates (with your consent)

When you provide your credit card to reserve an appointment, it is securely processed through a third-party provider (e.g., Shopify Payments or Square). We do not store your full credit card details on our servers.

Your card may be charged in the event of a no-show or late cancellation, as outlined in our salon policies.

Our website may use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze traffic to better understand how visitors use our site
• Run marketing and retargeting campaigns (if applicable)

You can disable cookies in your browser settings.

We do not sell or rent your personal information.

We may share your information with:

• Payment processors
• Booking software providers
• Legal authorities, if required by law

All third parties are expected to maintain the same level of data protection we do.

You have the right to:

• Access or correct your personal information
• Withdraw consent for marketing at any time
• Request deletion of your information (subject to legal or operational needs)

To exercise your rights, contact us at:

  dreamsluxuryhairlounge@gmail.com

We take reasonable steps to protect your information from unauthorized access or misuse, including the use of secure servers and encrypted platforms.

We may update this Privacy Policy occasionally. Updates will be posted here with the date of the latest revision.

If you have questions or concerns about our privacy practices, please reach out:

Dreams Luxury Hair Lounge

  1957 Harvey Ave, Kelowna, BC V1Y 6G5

   dreamsluxuryhairlounge@gmail.com

  12508017101