Dreams Luxury Hair Lounge

1957 Harvey Avenue, Kelowna, British Columbia V1Y 6G5, Canada

Dreams

LUXURY HAIR LOUNGE

Last updated: August 6, 2025

At Dreams Luxury Hair Lounge, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or book an appointment with us.

1. Information We Collect

We collect personal information directly from you when you:

Book an appointment
Contact us via our website or email
Subscribe to our mailing list
Enter a promotion or giveaway

This may include:

Name
Phone number
Email address
Credit card information
Appointment history
IP address or browser/device info (via cookies)

2. Why We Collect Your Information

We collect your information to:

Confirm and manage appointments
Send reminders and updates
Charge no-show or late cancellation fees (as per our booking policy)
Improve our services and website
Communicate with you regarding promotions, offers, or updates (with your consent)

3. Payment and Credit Card Data

When you provide your credit card to reserve an appointment, it is securely processed through a third-party provider (e.g., Shopify Payments or Square). We do not store your full credit card details on our servers.

Your card may be charged in the event of a no-show or late cancellation, as outlined in our salon policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance your browsing experience
Analyze traffic to better understand how visitors use our site
Run marketing and retargeting campaigns (if applicable)

You can disable cookies in your browser settings.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

Payment processors
Booking software providers
Legal authorities, if required by law

All third parties are expected to maintain the same level of data protection we do.

6. Your Rights

You have the right to:

Access or correct your personal information
Withdraw consent for marketing at any time
Request deletion of your information (subject to legal or operational needs)

To exercise your rights, contact us at:

dreamsluxuryhairlounge@gmail.com

7. Data Storage

We take reasonable steps to protect your information from unauthorized access or misuse, including the use of secure servers and encrypted platforms.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with the date of the latest revision.

9. Contact Us

If you have questions or concerns about our privacy practices, please reach out: